1. Introduction and Legal Agreement
This page outlines the complete terms governing the use of services provided by Parimatch Armenia. By accessing the website, you accept these terms as a legally binding agreement. If you do not agree with these terms, please refrain from using the website.
The Company reserves the right to modify or supplement these terms at any time without prior notice. New changes will take effect immediately upon publication. Please review this page periodically to stay informed of updates.
2. Eligibility and Account Creation
To use the services, you must be at least 18 years old or meet the legal age requirement in your jurisdiction, whichever is higher. Creating an account confirms that you are fully competent to conduct transactions and take responsibility for your actions on the website.
During account creation, you must provide accurate, current, and complete information. You are obligated to maintain the confidentiality of this information and not share your login credentials with third parties.
3. Usage Restrictions
The following actions are strictly prohibited:
- Using the website for illegal purposes.
- Transmitting or distributing viruses, malicious code, or harmful software.
- Attempting to breach the website’s technical security.
- Using automated systems without our written permission.
Any violation may result in account suspension or permanent ban without compensation.
4. Privacy and Personal Data
We are committed to protecting your personal information in accordance with our Privacy Policy, which forms an integral part of this agreement. By using the website, you consent to our data processing procedures.
Your data may be shared with law enforcement authorities in cases required by law.
5. Financial Transactions and Account Balance
Parimatch Armenia offers various payment methods, including bank cards, e-wallets, and other options. You must use only payment methods registered in your name.
The Company reserves the right to verify your payment sources and may require additional verification if necessary.
Any funds in your account are considered a prepayment for using the services. You are not entitled to reclaim these funds as a mandatory refund.
6. Gaming Conduct and Fair Play
We strictly adhere to fair play principles. It is prohibited to manipulate the software or exploit errors for personal gain.
If the Company suspects a user of violating fair play rules—such as using illegal algorithms, team manipulations, or unauthorized bonus strategies—it reserves the right to block the account, cancel winnings, and recover funds.
7. Bonuses and Promotions
Parimatch Armenia regularly offers bonuses, free bets, and other promotions. Each bonus offer comes with its own rules, including wagering requirements, deadlines, and restrictions.
Users must thoroughly read and accept these terms before using a bonus. If the Company detects abuse, such as multiple bonus usage or fraud, it may cancel the corresponding bonuses and winnings.
8. Termination and Suspension
Users may close their account at any time by contacting customer support. The Company also reserves the right to suspend account activity if violations, illegal activities, or false information are detected.
Upon termination, account funds may be returned subject to wagering completion and verification results.
9. Account Recovery
If your account is blocked by mistake or by an automated system, you may contact the support team to request a review. Your request will be considered within 14 business days.
We strive to ensure a fair and transparent review process while upholding user rights.
10. Legal Liability and Limitations
The Company is not liable for:
- Computer or internet failures or connection interruptions.
- Consequences of third-party illegal actions.
- Loss or disclosure of personal data due to user negligence.
Services are provided on an “as is” basis. We do not guarantee uninterrupted website operation across all devices or browsers.
11. Complaints and Dispute Resolution
If you are dissatisfied with our services or encounter issues related to your account, bets, or financial transactions, you may submit a formal complaint via our email.
We commit to responding within 72 hours and providing a resolution within a maximum of 14 business days. If the dispute is not resolved favorably, it may be escalated to legal proceedings.
12. Applicable Law and Jurisdiction
This agreement is subject to the laws of the Republic of Armenia. All disputes will be resolved in the competent courts of Yerevan.
You agree that these terms constitute the entire agreement between you and Parimatch Armenia, superseding any prior arrangements.
13. Contact Us
For questions, issues, or suggestions, you may contact our customer support team using the contact forms provided on the website.
We are always ready to assist and ensure your gaming experience is safe and comfortable.
